I want everything about a customer in one place, instead of piecing the history together from messages and spreadsheets.
Bitrix24 for your business
One platform for sales, your team and every conversation. We're an official Bitrix24 partner in Poland and the EU: we configure the system around your business, train your team, and stay on after it goes live.
12,000,000+ companies use Bitrix24.Official partner in the EU.Available in 18 languages.
Recognise yourself?
My reps spend time on things a robot could have handled years ago — mailshots, invoices, deal stages.
I can't tell who on the team is actually working and who's performing busyness.
We talk to customers across ten different channels, and it's awkward and impossible to manage.
I want everything about a customer in one place, instead of piecing the history together from messages and spreadsheets.
My reps spend time on things a robot could have handled years ago — mailshots, invoices, deal stages.
I can't tell who on the team is actually working and who's performing busyness.
We talk to customers across ten different channels, and it's awkward and impossible to manage.
I want everything about a customer in one place, instead of piecing the history together from messages and spreadsheets.
My reps spend time on things a robot could have handled years ago — mailshots, invoices, deal stages.
I can't tell who on the team is actually working and who's performing busyness.
We talk to customers across ten different channels, and it's awkward and impossible to manage.
What Bitrix24 is
Bitrix24 is a single platform for running a whole company, and it replaces dozens of separate services: CRM, tasks, chat, telephony, analytics, websites and automation. All of it online, from any device.
We implement Bitrix24 as an official partner in Poland and the EU. That means we don't just sell you a licence. We configure the system around your processes, train your team, and support you after launch. What you get is a finished tool that works from the first minute.
We start by getting to know you: a first meeting to understand what the business is trying to do right now. Then we analyse your processes, find where the growth is, and agree a plan. Once that's signed off we configure the system and train your team. And we don't disappear at launch — support carries on afterwards.
Регистрация портала, базовые настройки, структура компании, права доступа для 5 ролей, импорт клиентской базы до 10 000 контактов, настройка воронки лидов и сделок, корпоративная почта, обучение 5 сотрудников.
Всё из базового + шаблоны задач и документов, автоматические отчёты по продажам и задачам, настройка роботов в воронке и в задачах, разработка и настройка бизнес-процесса.
Всё из предыдущих пакетов + онлайн-чат на сайт, CRM-форма, внутренняя телефония, контакт-центр из 3 источников, сквозная аналитика, email-рассылки и рассылки в мессенджерах, ремаркетинговые аудитории, лендинг в конструкторе Битрикс24, обучение 2 сотрудников маркетинговым инструментам.
При покупке годовой лицензии у нас — 10 часов технической поддержки в подарок и бесплатная настройка мессенджеров через ChatApp.
«Базовый»
Регистрация портала, базовые настройки, структура компании, права доступа для 5 ролей, импорт клиентской базы до 10 000 контактов, настройка воронки лидов и сделок, корпоративная почта, обучение 5 сотрудников.
«Отчёты и автоматизация»
Всё из базового + шаблоны задач и документов, автоматические отчёты по продажам и задачам, настройка роботов в воронке и в задачах, разработка и настройка бизнес-процесса.
«Маркетинг плюс»
Всё из предыдущих пакетов + онлайн-чат на сайт, CRM-форма, внутренняя телефония, контакт-центр из 3 источников, сквозная аналитика, email-рассылки и рассылки в мессенджерах, ремаркетинговые аудитории, лендинг в конструкторе Битрикс24, обучение 2 сотрудников маркетинговым инструментам.
При покупке годовой лицензии у нас — 10 часов технической поддержки в подарок и бесплатная настройка мессенджеров через ChatApp.
What Bitrix24 does
The full history of every customer, lead and deal management, quotes and invoices, built-in telephony with call recording, a contact centre with every messaging app in one window (email, WhatsApp, Telegram, Viber, Instagram and more), end-to-end analytics and call tracking.
Assigning and tracking work, Gantt charts, a Kanban board, time tracking, a productivity counter, Scrum. All of it connected to the CRM.
A site builder with ready-made templates, an online shop that takes payment inside the chat, CRM forms for capturing enquiries, and stock tracking. All of it already inside the CRM, with nothing to integrate separately.
Robots and triggers inside the CRM that send the mailshots, generate the documents, move deals along the pipeline and launch ad campaigns. Set up once, then it runs without anyone touching it.
Chat and HD video calls for up to 48 people, an internal social network, collaborative document editing, cloud storage, a company knowledge base, calendars and absence schedules.
Reports by rep: calls, emails, meetings, conversion, progress against plan. End-to-end analytics across your advertising channels, and a report on what the advertising actually returned.
Our work
What changes when sales stop being chaos
What our clients got out of working with us, during and after:
Real estate agency
How to turn chaotic sales into a high-conversion system in 3 months
The real estate agency struggled with an unstructured sales approach, information chaos, and a lack of formalized sales scripts and processes. We implemented a well-thought-out structure, which allowed the business to systematize its processes, achieve growth, and get quality analytics on communications at every stage.
The business got a convenient tool for centralized storage of customer data
Deal processing became easier and faster, multiplying the lead-to-deal conversion rate
Strategic decisions started being made based on data and metrics, not gut feeling
Within a month the owner was ready to scale and asked us to build an improved sales department
Why us, rather than another integrator
We don't treat Bitrix24 as a purely technical exercise. We know how sales get built. Behind every project is experience building sales systems in different sectors, so we know how a pipeline should be configured, which robots genuinely earn their keep, and how to get a team actually using the system.
There's no language barrier: we work with teams in Russian, Ukrainian, Belarusian, Polish and English. We consult and implement remotely. Pricing is worked out individually around your project. And once it's live we stay available, with 24/7 support.
Our team
B-TOOLS takes sales from chaos to system.
We don't leave you with theory — we implement.
B-TOOLS takes sales from chaos to system.
We don't leave you with theory — we implement.
We don't leave you with theory — we implement.
We don't leave you with theory — we implement.
There are more than 15 of us: business architects, sales trainers, financial analysts, recruiters, heads of sales, marketers. Between them they've seen most of what can go wrong in a sales team, and fixed it.
There are more than 15 of us: business architects, sales trainers, financial analysts, recruiters, heads of sales, marketers. Between them they've seen most of what can go wrong in a sales team, and fixed it.
Pavel Adamovich
Co-founder of B-TOOLS
Anna Korchaka
Co-founder of B-TOOLS
Vitold Anush
Business Coach
Vladislav Bogachenko
Sales Team
Common questions
Битрикс24 — это не просто CRM. Это система, в которой работает вся компания.
Bitrix24 isn't just a CRM. It's the system the whole company works in. We'll set it up so it works from day one.
Book a free consultation — we'll go through what you need and show you how Bitrix24 handles it in practice.
Other services
01
CRM and IP telephony
We configure CRM and telephony around your sales process — from scratch, or building on what you already have. For companies who want their tools in order and want to stop losing customers to the mess.
02
Building and strengthening a sales team
03
Sales management
04